Privacy Policy
Last Updated: April 2023
Introduction
LocksmithFind.co.za ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our locksmith directory service.
We adhere to the South African Protection of Personal Information Act (POPIA) and are committed to ensuring that your personal information is processed lawfully, transparently, and securely.
Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, submit a form, or register on our site, we may collect your name, email address, phone number, and location.
- Usage Information: We collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Location Data: With your consent, we may collect your precise location data to help you find nearby locksmiths.
- Cookies and Similar Technologies: We use cookies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our locksmith directory services
- Connecting you with locksmiths in your area
- Processing and responding to your inquiries
- Personalizing your experience on our website
- Sending you service-related notifications
- Analyzing usage patterns to improve our website
- Protecting against unauthorized access and fraud
Information Sharing
We may share your information with:
- Locksmiths: When you request services or information, we may share your contact details with relevant locksmiths in our directory.
- Service Providers: We work with third-party service providers who perform functions on our behalf, such as hosting, analytics, and customer service.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our website.
Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent for future processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@locksmithfind.co.za
Postal Address: LocksmithFind.co.za
123 Security Street
Cape Town, 8001
South Africa